Joan Refosco said Collins’ startup company, Polished Properties, is just what the building industry needs: someone who specializes in cleaning and maintaining model and inventory homes.
“We always had someone clean who also did the construction cleanup, but that never worked,” she said. “They are used to dealing with big dirt and don’t see the little things.”
Refosco, who is marketing home sites in the master-planned communities of Palencia and Markland in northern St. Johns County, says maintaining a pristine model home and design studio is especially imperative in the luxury market.
“It’s our showroom; it’s our store,” she said.
In addition to Collins’ attention to detail, Refosco says she’s impressed with her follow-through.
And her price.
“I was expecting her to price to be much, much more. She’s well within my budget,” she said.
“After unsuccessful attempts to find a suitable cleaner for our 4200 square foot model home, we hired Polished Properties. What a refreshing company to work with! They do what they say they will do and set expectations appropriately. They understand the importance in the presentation of our model home as well as understand the importance to have cleanings completed outside of business hours. They have gone above and beyond by also letting us know when something is missing from the model (like a place setting, etc.).
In addition, we have used them to do cleans in homeowner’s homes after we have completed warranty work. We have received great reviews from our homeowners as well.
Peggy takes a lot of pride in her work as well as maintaining happy customers and it shows. Her efforts have paid off tremendously in our model home! “